How to Create an Account

To activate your account, you will need an Activation Code. How do you get one?

• If you have received a billing statement, you can locate the code on the statement. This code will grant access to a patient's billing information and online bill pay. It will not grant access to the patient's medical record. For access to a patient's medical record, please see the steps that follow.
• The clinic where you or your child is seen can give you a code specific to the patient's Medical record. We are careful about verifying the identity of those accessing medical records.
• Your doctor's office can provide you with an activation code and help you sign up in person.
• If you or your child is already a registered patient at Stanford Children's Health, you may download the Consent form and send to our Medical Records Department:
  
  
  • Consent form for parent access to your child's/teen’s record Child and Teen Consent Form
  • Consent form for an adult patient accessing their own medical record Adult Form
  • Consent form for parents to allow their teenager to have their own MyChart account. To be completed by the parent Consent for Teen Account
  • Consent form for an adult patient to share their MyChart account with another adult. Adult to Adult Proxy Form
  
  
• Return to Medical Records via any of the below methods:
  
  
  • In person at your doctor's office or the hospital
  • Stanford Children's Health Information Management Services
  • Sign, scan and email to HIMS-MyChart@stanfordchildrens.org
  • Fax to 650-325-1788
  • Mail to
    • Stanford Children's Health Information Management Services
    • 4700 Bohannon Drive, Second Floor
    • Menlo Park, CA 94025
    • MC 5900

Please complete all fields and sign the form. We're sorry, but this process is not available if you or your child is not already a registered patient with us. Registrants must be parents or have legal access to the child's record. New patients may sign up at the first visit.