How to Create an Account

To activate your account, you will need an Activation Code. How do you get one?

If you have received a billing statement, you can locate the code on the statement. This code will grant access to a patient's billing information and online bill pay. It will not grant access to the patient's medical record. For access to a patient's medical record, please see the steps that follow.
The clinic where you or your child is seen can give you a code specific to the patient's Medical record. We are careful about verifying the identity of those accessing medical records.
Your doctor's office can provide you with an activation code and help you sign up in person.
If you or your child is already a registered patient at Stanford Medicine Children's Health, you may download the Consent form and send to our Medical Records Department:
- Consent form for parent access to your child's/teen’s record Child and Teen Consent Form
- Consent form for an adult patient accessing their own medical record Adult Form
- Consent form for parents to allow their teenager to have their own MyChart account. To be completed by the parent Consent for Teen Account
- Consent form for an adult patient to share their MyChart account with another adult. Adult to Adult Proxy Form
Return to Medical Records via any of the below methods:
- In person at your doctor's office or the hospital
- Stanford Medicine Children's Health Information Management Services
- Sign, scan and email to HIMS-MyChart@stanfordchildrens.org
- Fax to 650-325-1788
- Mail to
  - Stanford Medicine Children's Health Information Management Services
  - 4700 Bohannon Drive, Second Floor
  - Menlo Park, CA 94025
  - MC 5900

Please complete all fields and sign the form. We're sorry, but this process is not available if you or your child is not already a registered patient with us. Registrants must be parents or have legal access to the child's record. New patients may sign up at the first visit.